FAQ

How much does it cost to use LetUsCater ?

● LetUsCater is a free service that offers direct pricing from the caterer. There are no hassles or hidden fees.

What types of food do you offer?

● We work with hundreds of different caterers so no matter what you have a yase for, LetUsCater has got you covered!

Do you deliver? Can I Pick it up?

● The answer is Yes. Most of our caterers deliver otherwise we work with a local delivery service to get your food to you. If you’d like to pick it up just set your order to Takeout.

Can I place an order in advance?

● Yes, LetUsCater ’ss online ordering system allows you to schedule your delivery by letting you choose your time. Whether it's today, tomorrow, next week, or months from now, LetUsCater gives you the flexibility for all your meal planning and you only get charged on the day of the event.

What if I have a special request for my order?

● Our ordering system allows the flexibility to add "Special Instructions". This will ensure the restaurant prepares your order with the attention it requires. Please be aware that some restaurants do not allow substitutions.

Can I modify an order I have already placed?

● Absolutely. Just give our customer service team a call at ######## or email the changes to EMAILADDRESS com and we’ll make the necessary changes. After we revise your order, you will get an email confirmation of all the changes for your records.

Can I tip the delivery driver?

● In the check out screen there is an option to add a tip to your order. The tip goes directly to your driver, so please be considerate of their efforts.

Who do I contact for customer service with a question, compliment or complaint?

● Contact us at ######### or email at EMAIL@ADDRESS.COM and we’ll be happy to help and hear what you have to say.

What are Brownie Points?

● If you are a registered user of LetUsCater , every order earns you Brownie Points.

You earn equivalent number of Brownie Points for the food and beverage cost of the order. Also Promotion codes can be used to earn more brownie points and they are sponsored by LetUsCater and our many food providers.

How do I redeem a promotional code for extra Brownie Points?

● At the Review Your Order page there is a section called coupons. Type in the promotion code and hit “add to order” and when you checkout the extra brownie points will be added to your account.

How do I use my Brownie Points to get a gift card?

● Login and then click My Brownie Points and follow the instructions on that page.

If you need more assistance please call ######### and one of trained Customer service reps will be happy to help during normal business hours.

Do I need to have an account to place an order?

● No, however you will need to register to accrue Brownie Points.

How do I register?

● Click Sign Up in the upper right hand corner and fill out all the information. Your login is your email address and you choose your password

What types of credit cards do you accept?

● We accept Visa, MasterCard, American Express, Discover, and Diner's Club.

  customerservice@letuscater.com     1-888-427-6782     Whatsapp Now